No hot water, a leaking tank, or a heater that runs cold halfway through your shower? Southern Air provides same-day water heater repair for Northshore homes from Hammond to Slidell. Our licensed plumbers fix gas, electric, and tankless water heaters, with upfront pricing before any work begins and emergency plumbing service when water is on the floor.
We find the real cause, repair it right, and test your system before we leave. Call (985) 200-5442 or schedule online to get your hot water back today.
Why Northshore Homeowners Trust Southern Air
Southern Air has served Northshore families since 1984, with local offices in Hammond and Abita Springs. Water heater repair is handled by our licensed plumbing team, not general handymen.
- Licensed in Louisiana: Plumbing License LMP15471, plus HVAC & Electrical License 65210 for electric water heater wiring and circuits
- Trained plumbers who are background checked and randomly drug tested
- BBB Accredited for more than a decade
- Upfront pricing backed by our No Surprise Guarantee: the price we quote is the price you pay
- Property Protection Guarantee: we protect your floors and furnishings with drop cloths on every job
- 24/7 live answering so a real person picks up when a leak can’t wait
See our ironclad guarantees or read reviews from your neighbors.
Signs Your Water Heater Needs Repair
Catching a problem early can keep a small repair from becoming a flooded utility room. Call us if you notice:
- No hot water, or water that never gets fully hot
- Hot water that runs out much faster than it used to
- Water pooling around the base, connections, or relief valve
- Rusty, cloudy, or smelly water from the hot taps
- Popping, rumbling, or hissing from the tank
- A pilot light that won’t stay lit on a gas unit, or a tripped breaker on an electric unit
- Error codes or cold-water bursts from a tankless system
Water Heater Problems We Repair
Our plumbers repair every common water heater type, including standard gas and electric tanks and tankless on-demand units. The repairs we handle most often include:
- Heating elements and thermostats on electric water heaters
- Thermocouples, pilot assemblies, and gas control valves on gas water heaters
- Temperature and pressure relief valves that drip, leak, or fail to open
- Sediment buildup that causes rumbling, lost capacity, and higher energy use
- Anode rod replacement to slow corrosion and extend tank life
- Broken dip tubes that mix cold water into your hot supply
- Leaking supply lines, fittings, and drain valves
- Tankless issues: error codes, flow sensors, igniters, venting, and scale buildup
If your home also has hard water, we can talk through water softener and filtration options that protect your new or repaired heater.
What to Expect During Your Water Heater Repair Visit
Our process is built so you always know what is happening and what it will cost:
Clean-up and walkthrough. We clean the work area, review what we did, and share simple tips to extend your water heater’s life.
Fast scheduling. Call (985) 200-5442 or book online. Same-day and emergency appointments are available.
A complete inspection. Your plumber checks the tank, burner or heating elements, thermostat, relief valve, anode rod, venting, gas or electrical supply, and every connection.
Testing to find the root cause. We test water temperature, pressure, and heating performance so we fix the real problem, not just the symptom.
A clear explanation and upfront price. We explain what we found in plain language and give you your options. Nothing starts until you approve it.
The repair. We use quality parts and carry common components on our trucks, so most repairs are done in one visit.
Safety and leak checks. We confirm safe operation, proper venting on gas units, correct water temperature, and no leaks.









